Topic
Customer Service & Communication
97.1% positiveAcross 149 reviews of Siesta Roofing in Sarasota, FL, customer service & communication appears in 35 reviews (97.1% positive), from 2023-02-01 through 2026-05-29.
Key findings
Customer Service & Communication mentioned in 35 of 149 reviews (23.5%)
97.1% of Customer Service & Communication reviews are 4 or 5 stars
Average rating in Customer Service & Communication reviews: 4.9★
Aspects most discussed in these reviews
Professionalism & Conduct
77%27 mentionsCommunication & Updates
71%25 mentionsTechnical Knowledge & Expertise
46%16 mentionsResponsiveness & Speed
34%12 mentionsPricing & Value
26%9 mentionsProblem Resolution & Effectiveness
26%9 mentions
Reviews mentioning customer service & communication
English Karen
Siesta Roofing exceeded our expectations from start to finish. Nazar was outstanding. He is extremely knowledgeable, took the time to explain the entire process clearly, and followed up consistently to make sure we were comfortable with every stage of the job. That level of communication made a real difference. The crew were professional, polite, and very conscientious. They kept everything tidy and worked to a high standard throughout. Miguel, the project manager, was excellent. Very hands-on, hardworking, and clearly knows his craft. He ensured everything stayed on track and was always available to answer questions. We are thoroughly impressed with the quality of work and the overall experience. I would confidently recommend Siesta Roofing.
Response from owner
April 21, 2026
Kayla Bruce
We recently had our roof replaced and could not be more pleased with the entire experience from start to finish. The salesperson, Nazar, was exceptionally thorough and informative, taking the time to explain every aspect of the process in clear detail. All of our questions were answered promptly, and communication throughout the project was outstanding. We always felt well-informed and confident in the decisions being made. The workmanship was truly excellent. The crew demonstrated skill, precision, and pride in their work. What stood out most was the attention to detail — especially in the finishing elements. Flashing, edges, transitions, and overall presentation were completed with a level of care that exceeded our expectations. Miguel, the foreman, monitored the project daily with an impressive level of detail and oversight. His constant communication and hands-on involvement ensured everything was done to the highest standards. It was clear he was committed to quality and excellence at every stage of the job. Clean-up was also handled meticulously. The property was left spotless each day, and when the project was complete, it looked better than when they arrived. If you are looking for a roofing company that delivers professionalism, superior craftsmanship, strong communication, and exceptional attention to detail, we highly recommend them without hesitation.
Response from owner
March 5, 2026
Bill Lloyd
this is a very well run company. They kept us informed what was happening all the time. They cleaned up everyday!! Our new roof looks amazing!
Response from owner
April 15, 2025
Christina Rogers
Had a great experience everyone was extremely helpful and Nzar and Rome were awesome during every step of the 9 hrs it took was all. The workers were very mannerly and cleaned to were you never even knew they were there. They called and emailed days after to make sure everything was good I highly recommend Siesta Roofing and I’ll not use anyone else. Will def tell everyone to use them and their prices
Response from owner
January 16, 2026
Clay Johnson
I live in Venice, Florida and I was in the process of having my pool cage replaced when the company doing so told me they would not be able to remove my super gutter. I contacted several roofing companies to see if someone could help and was having difficulty finding someone. One of the companies I had contacted recommended Siesta Roofing. They had excellent reviews on Google and by the Better Business Bureau and so I decided to give them a try. I am so happy that I did. The contact person I worked with at Siesta Roofing was David Levchuk. I could not have been more impressed with him and his company. He was always available by phone and whenever I had questions he got back to me very quickly and gave me full responses to all my questions. He was both friendly and professional. The estimate that I received to do the work would cost one amount if they were able to remove the super gutter without having to remove any of the roof tiles and a larger amount if they would have to remove some tiles. They were able to remove the gutter without having to take out any roof tiles which saved me several thousand dollars. Siesta Roofing did a great job at a reasonable price and I would use them again without hesitation for any future roofing needs. I would highly recommend them to anyone who needs any kind of roofing work done in this area.
Response from owner
July 15, 2025
Logan W
The old roofing company did some grating to check the leveling on the pool on my roof, they came out to help me with my problem but they kept claiming the pool was still there, I kept explaining the old company already fixed it and the pool was in my backyard not the roof.
Response from owner
July 1, 2025
Miranda Worcester
We had a great experience with Siesta Roofing. As new home owners this was our first experience with getting a new roof and anyone knows just how stressful this process can be. The entire company is FANTASTIC. Reasonable, efficient and professional. They had the job completed in a timely manner and left the property spotless. David was our main point of contact and I have nothing but great things to say. No question was to small or to big for him. He went into great detail and explained everything to us step by step to make this process as stress free as possible. David went above and beyond for us with his communication which made our experience even better. It is very rare to find a company that is willing to walk you through the process if ever needed but this company did just that for us! Siesta Roofing will be our first call if we ever need anything done to our roof again! Thanks a ton Siesta Roofing!
Response from owner
June 23, 2025
Rif Revisky
Nazar and his team were exceptional. Hard workers, happy with the results. Start to finish Nazar was there to keep us updated. Very professional.
Response from owner
April 22, 2025
Reg Adams
I had my roof done by Siesta Roofing who replaced my tile roof with the new style Worthouse metal roof. I have to say that being out of the country while doing a large roofing project is very nerve racking but Oleg and the Siesta team kept me informed every step of the way with both text and pictures. We are getting none stop comments on our new roof and I want to thank Oleg and team for doing such a good job and ahead of schedule. Thanks again guys, Reg
Response from owner
March 4, 2024
Andrea Machado
I couldn’t be happier with the service I received from David and the team at Siesta Roofing. From start to finish, the experience was professional, efficient, and truly stress-free. David took the time to explain everything in detail, gave a clear and honest estimate, and followed through on every promise. The crew was punctual, respectful, and incredibly skilled — the craftsmanship of the roof is outstanding. They completed the job faster than expected and left the property spotless. It’s rare to find a company that combines expertise, integrity, and top-notch customer service, but Siesta Roofing delivers on all fronts. I highly recommend them to anyone looking for quality roofing work with a personal touch. David and his team are the real deal!
Response from owner
April 14, 2025
Frank McKenna
Oleg was very helpful
Response from owner
March 31, 2025
Donna Iraneta
We had great customer service and quality work! We would highly recommend them!
Response from owner
March 28, 2025
Jose Salinas
David helped me out today, amazing service!
Response from owner
October 8, 2024
Dara Urevich
We've been working with Andrew the last few months and the service has been great! He always responds quickly and we haven't had to wait long on repairs. Will continue to use Siesta Roofing in the future.
Response from owner
September 26, 2024
Brvn
Fixed a leak in my roof which was caused by a swimming pool
Response from owner
August 26, 2024
Michael Cullen
I needed some leveling done because the gating from some GPS laced tractors from a precious job to prevent pooling had subsided They patched it, siesta are champs. Deff would love if they had a 20 for 2 patch deal but customer service is amazing. Friendly and knowledgeable. Best in the business Still looking for a company to bring dirt in for something unrelated on my west wing but turns out that I need a whole different type of company for the leveling since I grated my yard myself. Big pool energy with no leaks. Go siesta!!
Response from owner
August 26, 2024
Arthur Sarukhanyan
Amazing customer service, and amazing quality of work! 👍🏼💪
Response from owner
August 26, 2024
Agi Kelemen
Excellent roofing company! They did a professional job. Very quick turnaround from asking a quote and finish the roof. Siesta Roofing always looking for how to make a perfect job. I highly recommend Siesta Roofing for everyone, they pricing and high quality work just excellent! I would like to mention Nazar Kalenik name. He was always in touch, he was always listening my questions, he was always offering excellent answers! Thank you so much Nazar and Siesta Roofing! You guys did an excellent job and we love our new roof!
Response from owner
August 26, 2024
Helen Romer
Siesta Roofing is professional and helpful in every way! They merged with the company that originally did our roof and we were having a lanai leak that we called about. Nazar Kalenik came out right away, reviewed the situation, explained what had to be done and came back the next day. Now keep in mind, they should have treated this as a "new" job since they didn't replace our lanai roof.... but they treated it as a repair and showed us their level of professionalism. I would totally recommend them!
Response from owner
August 26, 2024
Richard M. Higgins
I live in a condo community here in Sarasota, and we just had new roofs installed on all of our units. We chose Siesta Roofing and I'm glad that we did. The finished product looks great. Paul, the crew chief, really kept all of us informed on the details of the work and the daily work schedule over the 2 week period. I will certainly recommend Siesta to any of my friends in need of roofing work.
Response from owner
August 26, 2024
Bay Oaks Manager
Sharing for Bay Oaks Owner, Tony P. Roman from Siesta Roofing has been so very pleasant and accommodating! He and his team go above and beyond to ensure smooth operations and deliver top-notch customer service! We couldn't be happier with them and so appreciate the extra mile they're willing to take to make their customers happy!
Response from owner
August 26, 2024
Mark Vizzolini
Siesta Roofing has honor and integrity. Great people I was getting the run around from another Company and Siesta Roofing took care of it and made it right. Great workers no loud music and treated us and the neighborhood with respect. Beautiful roof with quality installation. I will recommend Siesta Roofing to Friends and Family. This all happened Thanks to Roman. My wife and I appreciate you and your company. Thanks
Response from owner
March 21, 2024
Sergey Kolesnikov
It's rare to find a company that values honesty and communication as much as Siesta Roofing does. I wholeheartedly recommend them to anyone in need of roofing services.
Response from owner
January 8, 2024
Sue Kowa
Very clear and helpful of what would be done, timeline, and price. Followed through with timeline, cleaned up after work day and very pleasant attitudes. Mark was our go to guy and very easy to work with. Very happy with work, and would recommend Siesta for all roofing needs.
Response from owner
December 20, 2023
Bizzozero Creative
They were very good to work with, and prompt response time!
Response from owner
November 13, 2023
Qui Nguyen
I recently had Siesta Roofing replace my roof, and I couldn't be happier with the results. From start to finish, their service was exceptional. The customer service provided by "Edward" was outstanding. He was responsive, professional, and attentive to all my questions and concerns. The initial consultation and estimate process was straightforward and transparent.
Response from owner
November 8, 2023
Douglas Bueschel
My wife and I were pleased beyond expectations with Siesta Roofing. All aspects of the company were outstanding. The crew that did the work arrived on time each day and worked late. They cleaned up and didn’t make our yard look like a construction sight each day. They made sure new roof would keep the same wind mitigation rating as the original. The customer service provided was excellent with resolving a few issues that came up during the roof replacement. It was such a pleasure to have this outstanding customer service, especially in todays times when many companies do not prioritize customer service. We would highly, highly recommend Siesta Roofing to anyone needed their service. In closing A JOB WELL DONE.
Response from owner
November 6, 2023
Melinda Rolando
Very responsive, professional and was able to get my roof repair done quickly
Response from owner
September 26, 2023
Olya Tsuber
Siesta Roofing professionals impressed me with their excellent communication skills. Roman responded quickly and explained the process thoroughly. I highly recommend Siesta Roofing for anyone in need of professional roofing services. Their dedication to customer satisfaction and their expertise in the field make them a top choice in the industry.
Response from owner
July 14, 2023
Dennis Pasyuk
Hey folks, I just had the most awesome experience with Siesta Roofing when they replaced my old, worn-out roof. Let me tell you, these guys are the real deal! From start to finish, they blew me away with their top-notch service and craftsmanship. Right from the get-go, they showed up on time and ready to rock. They knew their stuff inside and out, and they didn't hesitate to explain all the nitty-gritty details in a way that even a roofing newbie like me could understand. They took the time to walk me through everything. When it came time to get down to business, Siesta Roofing didn't mess around. Their crew worked together with lightning speed and crazy precision. I couldn't believe how quickly they transformed my old roof into a thing of beauty. And let's talk about the quality of their work. Oh boy, it's next-level stuff. Siesta Roofing doesn't mess around when it comes to using the best materials. My new roof not only looks fantastic, but it's also a fortress against rain, wind, and anything else Mother Nature throws at it. I sleep like a baby knowing my house is protected by such a solid roof. The customer service was phenomenal as well. These guys are the friendliest bunch you'll ever meet. They were always there to answer my questions, listen to my concerns, and put my mind at ease. They kept me in the loop throughout the entire project, so I never felt left in the dark. So, if you're in the market for a roofing company that kicks major butt, look no further than Siesta Roofing. These guys are it! They'll take care of you like family and give you a roof that will make your neighbors jelly. Seriously, give them a call and thank me later.
Response from owner
June 6, 2023
Jessica Busko
I highly recommend Siesta Roofing for any roofing needs. Jon was our representative and he was professional, knowledgeable, and patient with all of our questions. Our asphalt roof was damaged during a hurricane and Siesta Roofing provided prompt service to get it repaired. The crew was efficient and did an excellent job on the repairs. Jon even followed up with us afterwards to ensure we were satisfied with the work. Overall, we had a great experience with Siesta Roofing and would definitely use them again in the future.
Response from owner
April 17, 2023
Keith Drake
I now have a new asphalt single roof, thanks to Siesta Roofing. Mark Kozlyuk did the estimate for the roof. Mark made me feel if there were issues along the way Siesta Roofing would take care of them to my satisfaction. So I went with them. They kept me informed of the time table and what to expect. The crews worked hard and steady and I’m very happy with the quality of the finished roof. I would recommend Siesta Roofing for anyone looking for a new roof or just some roof repairs. Keith Drake, Sarasota, FL
Response from owner
April 10, 2023
Jonathan Katz
Not a shingle missing after the hurricane. No leaks. Highly recommend. Customer service is excellent. Will use them again on future roofs.
Response from owner
April 1, 2023
Eric L
Honest and professional, quick communication. Would recommend
Response from owner
March 22, 2023
David Swinson
They were the best price and the most responsive company I spoke with after the hurricane damaged my roof. I was a little apprehensive at first due to the lack of reviews online. I am glad I took a chance. The quality of the work was good, they worked around my short term rental schedule, and they were responsive whenever I had a question. Top notch service!
Response from owner
March 6, 2023